Privacy Policy

At Packingvala, we are committed to protecting your privacy and personal information. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

Packingvala may collect customer information such as:

Name, phone number, and email address
Billing and shipping address
Payment status and order details
Communication details and support queries

How We Use Your Information

The information collected is used to:

Process and fulfil your orders
Deliver products to your address
Send order updates and shipping notifications
Provide customer support
Improve our products and services
Communicate offers or updates where permitted

Third-Party Sharing

Payments are processed through Razorpay. Shipping and delivery details may be shared with Shiprocket and courier partners only for order fulfilment purposes. We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. Our website is secured with SSL encryption.

Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at packingvala.com@gmail.com