Terms of Service

By accessing or using the Packingvala website and placing an order, you agree to the following terms and conditions. Please read them carefully.

Accurate Information

By using the Packingvala website, customers agree to provide accurate order, contact, and shipping information. Packingvala is not responsible for failed or delayed deliveries due to incorrect information provided at checkout.

Product Representation

Product images on our website are for representation purposes only. Minor variations in colour, design, texture, size, or finish may occur due to lighting, screen settings, handmade finishing, or product availability. This is especially applicable to ribbons, baskets, trays, rakhis, flowers, and packaging materials.

Order Cancellation

Packingvala reserves the right to cancel or refuse any order due to:

Stock unavailability
Pricing errors
Payment issues
Suspected fraud
Courier non-serviceability
Operational reasons

In such cases, a full refund will be processed to the original payment method.

Seasonal & Limited Stock Products

For seasonal products such as Rakhi, availability is limited and orders are confirmed subject to stock. We recommend placing orders early during festive seasons to avoid disappointment.

Intellectual Property

All content on the Packingvala website including images, logos, text, and designs are the property of Packingvala and may not be used without prior written permission.